Contact Routes for Duval Records

This is a privately operated reference, not a government office. We cannot confirm custody, release a person, post bond, or retrieve an official booking file. Contact the Jacksonville Sheriff's Office, the Florida Department of Corrections, or the office that created the record for those services.


Official Duval Record Contacts

JSO's Public Records Unit accepts requests online, by phone, by mail, or in person. Its mailing address is Jacksonville Sheriff's Office, Attn: Public Records Unit, 501 E. Bay Street, Jacksonville, FL 32202, and its phone is 904-630-2209. The headquarters Forsyth Street lobby is open daily from 6 a.m. to 10 p.m. For a live jail-status question, call Jail/Inmate Information at 904-630-5760. These contacts serve different needs, so route the question by record type.

  • For a named released person or a JSO release record, begin with the home search and records path.
  • For state felony supervision in Duval, use the parole and probation contacts for FDC Circuit 4.
  • For a same-day check, the Released Last 24 Hours page explains why JSO's historical search replaces an unverified feed.
  • For a future date or alert, compare the inmate release date route with the VINELink release check.
  • For a specific Duval facility, use its official phone and release path on the facility pages in the footer.
  • For a Florida state prisoner, contact FDC Admission and Release at 850-488-9167 or dc.release@fdc.myflorida.com.
  • For federal or immigration custody, use the official BOP or ICE locator and its agency contact route.